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FAQS
Our collections are crafted using carefully selected materials chosen for both beauty and longevity. Material details are provided on each product page and may include gold-filled, sterling silver, vermeil, or solid gold components.
We prioritize quality materials designed for everyday wear and intended to become lasting pieces within your collection.
Gold-filled jewelry is created by permanently bonding a thick layer of real gold to a base metal core under heat and pressure.
Unlike standard gold plating, gold-filled jewelry contains significantly more gold and is designed to withstand years of regular wear when properly cared for. It offers the appearance and durability of solid gold at a more accessible price point.
While our pieces are designed for daily wear, we recommend removing jewelry before swimming, bathing, exercising, or exposing it to chemicals such as perfumes, lotions, and cleaning products.
Proper care will help preserve the finish and extend the life of your jewelry.
All jewelry naturally changes over time as it interacts with skin chemistry, moisture, air, and daily wear.
Proper storage and care can significantly extend the life and appearance of your pieces. We recommend storing jewelry in a dry location and avoiding prolonged exposure to moisture and chemicals.
SpArc Atelier designs are handcrafted, assembled, or finished by hand.
Because of this, slight variations may occur from piece to piece. These subtle differences are part of what makes handcrafted jewelry special and unique.
Yes.
Many of our designs can be customized through our EverSpArc program. Depending on the piece, customization options may include chain style, length, pendants, charms, initials, monograms, and other personalized details.
Available customization options will be listed on each product page.
EverSpArc is our customization experience, allowing clients to create jewelry that feels uniquely their own.
Rather than choosing from a fixed design, clients can personalize select pieces through a curated selection of chains, pendants, charms, monograms, and other design elements.
The result is a piece that reflects your personal style while maintaining the timeless aesthetic of SpArc Atelier.
We occasionally accept custom commissions.
If you have a specific concept or meaningful piece in mind, please contact us with details about your project. If it aligns with our capabilities and design aesthetic, we would be happy to discuss possibilities.
Processing times vary depending on whether your item is ready-to-wear or customized.
Ready-to-wear pieces typically ship within 3 business days, while personalized or made-to-order pieces may require additional production time. Estimated processing times are listed on individual product pages.
Yes.
Every SpArc Atelier piece is thoughtfully packaged and presentation-ready. Premium gift packaging options are available when adding selections to cart.
Absolutely.
You may ship directly to the recipient during checkout. Pricing information is never included in gift shipments. If your order contains a mixture of gifts and personal items, or if they require shipment to multiple addresses, please make a note of this during checkout. Depending on the number of destinations, we may contact you as some deliveries may incur additional shipping fees.
Unworn, non-customized pieces may be eligible for return within the timeframe outlined in our return policy.
Some, customized, engraved, monogrammed, or made-to-order pieces are generally final sale.
While we take great care in packaging every order, damage can occasionally occur during transit.
Please contact us within 48 hours of delivery and include photographs of the item and packaging. We will review the situation and work with you to find an appropriate resolution.
In many cases, yes.
If your piece becomes damaged through normal wear, contact us with photographs and a description of the issue. We will evaluate repair options and provide available solutions.
SpArc Atelier is based in North Carolina and serves clients throughout the United States through our online boutique.
It’s the philosophy behind every piece we create.
We believe jewelry should feel natural to wear, crafted to last, and beautiful without trying too hard. Our collections are designed to become part of your everyday life rather than reserved for special occasions.